Lavender Ameraucana

*CANCELLATION POLICY*

If we do not provide you the chicks or hatching eggs within the advertised time window, you may cancel your order by notifying us by email and receive a full refund. No full refunds are offered in any other case. As soon as an order is placed, these orders require labor and time. If you decide to cancel your order and notify us before one week of your shipping/pickup date, you will receive a 50% refund and 50% store credit. If you cancel your order within 7 days of your shipping/pickup date, you forfeit your order and full payment.

*WARRANTY POLICY*

All day-old chicks are sold healthy with no signs of ailments or illnesses. We guarantee the health of day-old chicks for 48 hours once you receive them, provided the customer has provided appropriate heat, water, and food for the chicks to thrive. Chicks must have access to a brooder space where the temperature is monitored to ensure the chicks are warm enough at a comfortable temperature of 95°F. Chicks should be provided fresh water that is lukewarm/room temperature and a starter/grow chick crumble. If these conditions were provided and you still experience a loss, please contact us within the 48-hour window of delivery/pick-up, provide proof of adequate brooder conditions, and a photo of any dead birds. We will offer a refund equal to the value of the loss.

There is a 6 chick minimum for shipping orders. You can mix and match the breeds you select. All chicks are shipped between Monday-Wednesday USPS Priority Mail Express 1-2 day delivery. You can expect your chicks to ship/pickup in the selected month and will receive an email 3 weeks prior with your expected ship date/pickup date.